FAQs

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1.What is BMade?

BMade is a BTB factory that specializes in offering premium custom flower boxes, preserved roses, personalized ribbons, custom arrangements /
gift boxes, and custom aprons
. We provide high-quality, customizable
packaging solutions for florists, event planners, and businesses looking to
elevate their branding.

2.What are the delivery times for BMade orders?

Our delivery times are based on two factors:

  • Preparation Time: The time it takes to prepare your order at our facilities before handing it to UPS or your chosen courier.
  • Delivery Time: The shipping time you select during checkout, typically between 2 to 5 business days, depending on your chosen courier option.

3.What are the preparation times for different products?

Custom Flower  Boxes:

  • DIY Assemble Yourself / No Logo: 1 Business Day
  • DIY Assemble Yourself / With Logo: 3 Business Days
  • Pre-Assembled / No Logo: 2 Business Days
  • Pre-Assembled / With Logo: 4 Business Days

Preserved Roses:

  • Standard: 1 Business Day Ribbons with Logo:
  • Custom Ribbons: 4 Business Days

Arrangements and Gift Boxes:

  • No Logo: 1 Business Day
  • With Logo: 3 Business Days

Aprons:

  • No Logo: 1 Business Day
  • With Logo: 3 Business Days

4.Can I personalize my boxes with phrases or names?

Yes, you can customize your boxes with phrases, names, logos, or designs.
Simply upload your file during the checkout process. If there’s an issue with
the file, our team will contact you to resolve it. Otherwise, the design will
be printed exactly as submitted.

5.I don’t see the product I’m looking for. Can you create custom orders?

Absolutely! If you’re looking for a product that isn’t part of our regular stock, we can create a custom factory order tailored to your needs.

Minimum Quantities:

  • Custom orders have a minimum quantity requirement.

Delivery Time:

  • Custom factory orders typically take 4 to 5 weeks for production and delivery.

How to Order:

  • Contact us here to discuss your needs, and we’ll respond within 24 hours.

Browse examples of past custom products we’ve created for other clients here

 6. What types of customizations do you offer?

We specialize in:

  • Adding logos to your boxes.
  • Printing special messages, phrases, or names as part of your logo on flower boxes, ribbons, and aprons.
  • Customizing shapes, sizes, and designs for factory orders.

7.What are your minimum order requirements?

Stock Products: Minimum orders start at 12 boxes per size or color.

Custom Factory Orders:
Minimum quantities depend on the specific design and requirements but could be between 60 and 120 depending of what product are you interest in.

Contact us for more details here

8.Can I mix colors and sizes in my order?

Yes, we allow you to mix and match sizes and colors in your order to meet your
specific needs, ensuring you get the perfect combination for your branding or
event. For Stock Boxes you can mix colors inside your 12 units MQR. 

9.Do you offer bulk discounts?

Yes, we offer bulk pricing for larger orders. The discount varies depending on the size of your order:

  • Orders of 12+ units per size: 12% discount
  • Orders of 24+ units per size : 15% discount
  • Orders of 48+  units per size: 18% Discount

You need more? Contact us for personalized pricing. here 

10.How can I place an order?

You can place your order directly through our website:

  • Select your products.
  • Choose customization and assembly options.
  • Upload your logo or designs.
  • Choose your preferred shipping option.

For large or custom orders, contact us here for a personalized quote.

11.How can I track my order?

Once your order is shipped, we will provide a tracking number so you can monitor your package in real-time through UPS or your chosen courier.

12.Can I request a sample before placing a bulk order?

Yes, we can provide samples of our boxes, ribbons, or preserved roses.

Contact us here to request a sample.

13.Do you offer design support?

Yes, if you need assistance designing your logo or customizing your product, our team is happy to help. Additional charges may apply based on the complexity of the design.

14.What makes Bmade unique?

  • Customizable Packaging: Tailored with your logo, brand colors, and designs.
  • High-Quality Materials: Premium boxes, preserved roses, and ribbons.
  • Flexible Options: DIY or Ready-to-Use boxes in various shapes and sizes.
  • Fast Shipping: Nationwide delivery with quick preparation times.
  • Bulk Discounts: Competitive pricing for large orders.

15.How can I contact Bmade?

If you have any questions or need assistance, you can. Our team is ready to assist you within 24 hours.